Privacy Policy - Happy Healthy

Introduction

Happy Healthy PTY LTD is committed to providing quality services to you, and this policy outlines our ongoing obligations regarding the management of your Personal Information. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way we collect, use, disclose, store, secure, and dispose of your Personal Information. A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.

1. What is Personal Information and Why Do We Collect It?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, phone numbers, and payment information via a secure platform we use called Stripe.

2. We collect your Personal Information through various means including:

Completing membership sign-up for our program via our web app Correspondence (including email) Interaction through social media platforms From third parties We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect Personal Information, we will, where appropriate and possible, explain to you why we are collecting the information and how we plan to use it.

3. Sensitive Information:

The fees charged to the member will be set by the subscription pricing selected by the member, this pricing is subject to change with 30 days written notice. Happy Healthy Pty Ltd is within its right to back charge a client for subscription fees if a subscription payment fails, this payment will automatically be back paid.

4. Sensitive information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose With your consent;
or where required or authorized by law.

5. Third Parties:

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

6. Disclosure of Personal Information:

Your Personal Information may be disclosed in a number of circumstances including:
Third parties where you consent to the use or disclosure; and
Where required or authorized by law.

7. Security of Personal Information:

Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, and unauthorized access, modification, or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files using secure third-party platforms such as Stripe, which we will keep for a minimum of 7 years.

8. Access to Your Personal Information:

You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing. Happy Healthy PTY LTD will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. To protect your Personal Information, we may require identification from you before releasing the requested information.

9. Maintaining the Quality of Your Personal Information:

It is important to us that your Personal Information is up to date. We will take reasonable steps to ensure that your Personal Information is accurate, complete, and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and continue to provide quality services to you.

10. Policy Updates:

This Policy may change from time to time and will be made available on our website. Privacy Policy Complaints and Enquiries: If you have any queries or complaints about our Privacy Policy, please contact us at: info@happyhealthy.net.au.

12. Acceptance of Terms

By subscribing to membership within the Happy Healthy Nutrition Recipe App or the Happy Healthy Nutrition Club, members acknowledge their agreement to these Terms and Conditions. Members are responsible for reading and understanding all the provisions before finalizing their purchase. They are also subject to the Happy Healthy Pty Ltd disclaimer and privacy policy.

Disclaimer!

While Happy Healthy Pty Ltd endeavors to provide accurate and useful information, the Services do not constitute personalized nutrition advice. For individualized guidance, Members are encouraged to book an in-person consultation. The information provided across any Happy Healthy Nutrition platform is for informational and educational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or illness. Happy Healthy Pty Ltd and Jessica Lowe take no liability for any sickness, loss or damage that might be caused from following any Happy Healthy Pty Ltd program/service.